Free Resource to Help Frontline Workers and Anyone Struggling with Ongoing Stress of the Coronavirus Crisis

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Community Health Resources (CHR), the state’s most comprehensive nonprofit behavioral healthcare agency, today launched a new hotline to provide immediate assistance to anyone who is struggling with acute stress during the ongoing coronavirus crisis. The HERO HOTLINE is specially designed for:

• Frontline heroes: healthcare providers, first responders, grocery store employees, delivery providers and other essential employees.
• Family-members and friends of front line employees who are worried about their health and safety.
• Anyone who is grieving after losing a loved-one during the crisis.
• Anyone who is struggling during this crisis. We are all in this together and are all heroes as we help each other during this difficult time.

“Prolonged stress takes a toll on all of us. For some people, the stress will resolve over time but for others, it can lead to serious conditions including depression, anxiety, substance use disorders and for those with past trauma, PTSD,” said Coleen Dobo, Psy.D., Senior Vice President of Adult Services at CHR. “Everyone is feeling the stress and strain of the ongoing crisis. It’s important to know that help is available,” she said.

“Our goal is to provide an immediate resource for people in need and to let people know they are not alone, even during times of social distancing,” Dobo added, noting that the hotline will be staffed seven days a week in an effort to reach as many people as possible, including those who work weekend or evening shifts.

The Hero Hotline will:

• Connect you with a CHR professional who is trained in the treatment of Acute Stress Reaction and other conditions related to prolonged stress and anxiety. The call is free and provides an opportunity for confidential debriefing and coaching.
• Refer you to resources for ongoing care and support, including telehealth services available through CHR.

The HERO HOTLINE is 888-217-HERO and is staffed seven days a week from 10 a.m. to 8 p.m.

Read more about the Hero Hotline at wtnh.com.

About CHR: Community Health Resources (CHR) is the state’s most comprehensive, nonprofit behavioral healthcare agency and the only agency in the state to meet rigorous federal criteria as a Certified Community Behavioral Health Clinic. Now offering telehealth services, CHR offers a range of services for people of all ages whose lives have been touched by mental illness, addictions and trauma. Learn more at www.chrhealth.org.

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